At ora78, your privacy is not merely a legal obligation — it is a genuine commitment on our part. Learn how we collect, use, and protect your personal data as a player on our platform.
Before reading the full document, here are the four most important things you should know about how ora78 manages your data.
All personal data and transactions at ora78 are protected with 256-bit SSL encryption — the same standard used by Malaysia's leading financial institutions and banks.
Ora78 never sells, rents, or shares your personal data with third parties for marketing purposes without your explicit consent.
As an ora78 player, you have the right to access, amend, download, or request deletion of your personal data at any time through our support team.
The ora78 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your rights as a user are always upheld.
Player privacy is something we take seriously. Here are the concrete steps that ora78 take every day to keep your data safe and protected.
Every connection to the platform ora78 – from the login page to payment processing – is protected by 256-bit SSL encryption. This ensures that data transmitted between your device and our servers cannot be intercepted by any third party.
Player personal data ora78 stored on secure servers with strict access controls. Only authorised personnel may access this data, and all access is logged for internal security auditing purposes.
ora78 will not share your personal information with any third party for marketing or commercial purposes without first obtaining your explicit consent. Your privacy belongs to you.
Every time ora78 updates this Privacy Policy, players will be notified via in-platform notifications or email. We do not make silent changes — you will always know what has changed and when it takes effect.
Identity verification documents (KYC) that you submit to ora78 processed in a secure environment and used solely for the stated verification purposes. These documents are not retained longer than necessary and are not shared with any other parties.
When your account is closed or upon your request, ora78 will delete personal data that is no longer needed in accordance with our data retention policy and applicable legal requirements in Malaysia.
Under Malaysia's Personal Data Protection Act (PDPA) and internal policies ora78, you have the following rights regarding your personal data.
You have the right to request a copy of the personal data held by ora78 about you. Requests will be processed within 14 business days.
If your personal data at ora78 is inaccurate or out of date, you have the right to request a correction as soon as possible through our support team.
Under certain circumstances, you have the right to request ora78 delete your personal data, subject to applicable legal requirements.
You may request ora78 restrict the processing of your data in certain situations, such as when you are disputing the accuracy of your data.
You have the right to receive your personal data in a machine-readable format for transfer to another service should you choose to do so.
You may object to the processing of your data by ora78 for direct marketing purposes at any time, without needing to provide a reason.
To exercise any of the above rights, contact the ora78 via live chat or email at support@ora78.my.
Effective: 1 January 2026 · Version 3.1
This document explains how ora78 collect, use, store, and protect your personal data when you use the platform at https://ora78.my. By registering or continuing to use the services ora78, you agree to the practices described in this Privacy Policy. Please read it carefully and contact us if any part is unclear.
ora78 is the data controller responsible for processing the personal data of players who use our platform at https://ora78.my. We are committed to protecting your privacy and complying with the provisions of the Malaysian Personal Data Protection Act (PDPA) 2010 and international best practices in data protection.
This Privacy Policy applies to all users of the ora78, including registered players, website visitors, and any individuals who interact with our services either directly or via mobile devices.
Definition of "Personal Data": In the context of this Privacy Policy, "personal data" refers to any information that can be used to identify you, directly or indirectly – including your name, phone number, email address, financial information, and platform usage data.
ora78 collects personal data strictly for the purpose of providing a safe and high-quality online betting service. The data we collect includes:
| Data Category | Specific Details | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Identity verification (KYC) and fraud prevention |
| Contact Information | Phone number, email address | Account communications and customer support |
| Financial Information | Digital wallet account name, transaction history | Deposit and withdrawal processing |
| Usage Data | Game records, betting history, session duration | Service improvement and responsible gaming |
| Technical Data | IP address, device type, browser, cookie data | Account security and platform optimisation |
We do not collect sensitive data such as health information, biometric data, or religious information unless specifically required to fulfil certain legal obligations.
ora78 collects your personal data through the following means:
We do not purchase personal data from third-party sources for marketing purposes. All data we hold is data you have shared with us directly through your interactions with the platform ora78.
ora78 uses your personal data solely for the purposes set out below:
Marketing: ora78 will only send you marketing communications (such as promotional offers and bonuses) if you have given your consent. You may withdraw this consent at any time through your account settings or by contacting our support team.
ora78 does not sell your personal data. However, in certain limited circumstances, we may need to share your personal data with the following parties:
In all of the data sharing cases outlined above, ora78 ensuring that recipient parties have adequate data protection measures in place and use the data only for the stated purposes.
ora78 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:
Although ora78 takes all reasonable steps to protect your data, no system can guarantee 100% security. You are also responsible for keeping your account password confidential and not sharing it with anyone.
ora78 retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required under applicable Malaysian law. The following are our data retention guidelines:
Once the relevant retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you personally.
Platform ora78 uses cookies and similar technologies to enhance the user experience and ensure account security. The types of cookies we use:
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect account functionality and security. ora78 yours.
Platform ora78 is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data belonging to an individual under the age of 18 has been collected unintentionally, we will take the following steps immediately:
If you have reason to believe that someone under the age of 18 has registered for or is using the ora78, please contact us immediately at support@ora78.my.
In operating the ora78, your personal data may need to be transferred to or stored on servers located outside Malaysia — for example, in the context of cloud computing services or international game providers.
When such a data transfer takes place, ora78 ensure that:
Note: Leading game providers such as Evolution Gaming and Pragmatic Play, which are partnered with ora78 complies with strict international data protection standards and maintains its own privacy policy to safeguard player data.
To exercise any of your privacy rights as outlined in Section 2 of this document, you may contact ora78 via:
In your request, please include:
ora78 will verify your identity before processing any privacy rights request to ensure data security. We will respond to your request within 14 business days. For more complex cases, we may require up to 30 days and will notify you of any delay.
Certain data deletion requests may not be fully fulfilled if the data in question is required to meet legal obligations or where there is an unresolved dispute relating to your account.
ora78 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements to how we protect player data.
When significant amendments are made, we will:
We encourage you to review this Privacy Policy from time to time. Continued use of the platform ora78 after an amendment is published will be considered your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how ora78 manages your personal data, please contact us:
We are committed to addressing any privacy concerns seriously and professionally. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection regulatory body in Malaysia.
Read Also: This Privacy Policy should be read together with Terms & Conditions and policies Responsible Gaming ora78 for a full overview of your rights and responsibilities as a player on our platform.
Many people who sign up for online betting platforms never read the privacy policy in full. We understand – these documents tend to be long, filled with legal language, and can seem like a mere formality. But at ora78, we want you to know that this Privacy Policy is more than just a legal formality we are required to provide. It reflects how we actually handle your data every day.
When you register at ora78, you are entrusting us with sensitive personal information — your name, phone number, financial details and transaction data. We do not take that trust lightly. Every decision we make about how your data is collected, stored and used begins with one simple question: is this truly in the best interest of our players?
That is why ora78 continuously invests in data security infrastructure. The 256-bit SSL encryption we use is not something we set up once and forget — it is updated regularly to ensure it remains at the highest standard. Our security monitoring systems operate 24 hours a day, 7 days a week, to detect any suspicious access attempts before they can affect our players' accounts.
One common concern among Malaysian players when using online betting platforms is the security of their financial data. With more people using Touch 'n Go eWallet, GrabPay, DuitNow, and other digital payment methods for deposits, this transaction information needs to be protected to the highest security standards. At ora78, we do not store your complete digital wallet or bank account details in our systems. We only retain the information necessary to process transactions and for compliance purposes — nothing more.
We are also aware that the digital landscape evolves rapidly. The cybersecurity threats that exist today are different from those that existed a year ago. That is why the ora78 stays current with the latest developments in data security and updates our systems whenever necessary. This Privacy Policy will also be updated whenever there are material changes to how we handle your data — and we will always inform you of those changes, rather than burying them in an update you would never notice.
If you have any questions about how ora78 manage your data — or if you wish to exercise any of your privacy rights, such as requesting a copy of your data, correcting information, or deleting data — do not hesitate to contact our support team. We're available 24/7, in Bahasa Malaysia, and ready to assist you wholeheartedly.
Platform ora78 is built with security and privacy as core priorities. Register a free account today and start playing with peace of mind.